Fiona MacGregor, CEO of the Regulator of Social Housing (RSH), has announced that she is stepping down after more than a decade
MacGregor will step down as the social housing regulator CEO at the end of April 2026, with the successor yet to be announced.
Bernadette Conroy, chair of RSH, will work with the Ministry of Housing, Communities and Local Government, to name the successor.
A long career in housing
Before becoming the social housing regulator CEO, Fiona MacGregor worked in housing and development, holding roles at L&Q, the Housing Corporation, and the Homes and Communities Agency.
When she moved on to RSH, she first held the role of executive director of regulation, and then when the regulator became a standalone body, she became the chief executive.
Fiona MacGregor said: “It has been a privilege to lead the regulator for so many years and to work with so many valuable colleagues both within the regulator and the wider sector. Nearly two years on from the expansion of our remit, it is good to see our new approach begin to drive improvement across the sector.”
Bernadette Conroy, chair of RSH, said: “I am profoundly grateful for all the work Fiona has done in steering RSH through transition to a standalone body and the successful expansion of its remit to deliver effective consumer regulation alongside its existing economic regulation. Fiona leaves us with a lasting legacy that will benefit social housing tenants for many years to come.”
Keeping social housing up to standard
Last month, the Regulator of Social Housing found that there were serious failures within Tandridge, and urged Tandridge District Council to take action.
The issues found include:
- Over 1,000 overdue fire risk assessment remedial actions.
- Nearly 400 homes without an electrical safety condition check.
- Lack of records from when stock condition surveys were last undertaken in 2016.
- Significant issues with the quality and accuracy of the repairs performance information.
- Lack of accurate understanding of the diverse needs of its tenants and could not evidence that its services are accessible.
- Being unable to provide sufficient evidence that it was working to deter and tackle hate incidents in its neighbourhoods.
Kate Dodsworth, chief of regulatory engagement at RSH, said: “We cannot accept tenants’ safety and wellbeing being put at risk and we will be engaging intensively with the council as it puts things right.
“We expect the council to urgently develop a comprehensive improvement plan that recognises the scale and breadth of the issues, and that drives fundamental change across all the areas identified. This should be shared with tenants.
“Landlords must continue to self-refer if they find a material issue.”
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