For many businesses across UK infrastructure, compliance still runs on a delay, Re-Flow is here to help
Checks happen on site. Paperwork gets filled in. And somewhere between a foreman, a supervisor, or management, that information works its way back to the office – often days or weeks later.
But if there are any issues, they’re no longer something you can act on.
The impact of delayed site updates
“Previously, it used to be very difficult to have visibility of checks being done correctly,” says Ashley Harris, Head of Health and Safety at MJL, speaking during a case study into the company’s digital transformation.
“With monthly site visits being the only way you could demonstrate compliance, it would take a long time to get that data from site – and for the rest of the month you might not be as compliant as you’d like to be.”
That delay creates a level of exposure that builds during periods of growth, and can have a direct impact on the bottom line.
Across dozens of live sites, small delays compound. Paperwork gets harder to track. Visibility falls further behind. Leadership remain accountable for standards, but the information that supports those standards arrives too late to enforce anything.
The risk compounds and spreads across the company: disputes, costly rework, and reputation damage with clients.
Using specialist operations software to provide instant updates from sites
The dynamic shifts when compliance data is captured as the job happens – and when that data is managed by field operations software built for the complicated workflows that exist between site and office.
MJL themselves turned to Re-flow Field Management to fulfil that role.
On Re-flow, checks are completed intuitively on a site app and seen immediately in the office dashboard. Permits carry a clear timestamp. Information reaches the right people without being chased – with automatic notifications if necessary.
“Re-flow has allowed us real-time visibility of daily checks, weekly checks, monthly checks,” Ashley Harris says.
“It’s given me minute-by-minute oversight of how different sites are performing. Having a much more agile business and more visibility has really helped me stay on top of compliance issues.”
Now, when health and safety teams arrive on site they already have context for what they’re going to see. Issues are identified earlier. And site visits become targeted.
Here’s what that shift means for MJL:
- A 42% reduction in service strikes year-on-year
- Zero reportable incidents in 18 months
- Daily checks cut from 30 minutes to 10-15 minutes
- 1-2 hours saved per day on audits and admin
Over time, that shift shows up not just in improved visibility, but in cost too. At MJL, reductions in paperwork and admin alone are saving over £50,000 a year, alongside plenty of other time and efficiency savings from panning to close.
Are you a business leader in civils, highways, and elsewhere within infrastructure, and are you interested in the practical benefits of specialised field management software?
We explored the impact of Re-flow Field Management in a recent webinar with Luke Serpell, quality systems manager at MJL. This is a quick but helpful look at the use of Re-flow in a real industry setting.
Click here to watch the webinar on demand now.
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