Civils, surfacing, and line-marking-firm Jointline implemented Re-flow’s field management software to meet rapid growth challenges
From RAMS to daily worksheets, Jointline’s processes were inconsistent, manual and difficult to control at scale. Visibility was limited, audit trails varied, and managers were losing hours each week travelling to site to resolve issues.
To take the next step in its growth, Jointline adopted Re flow’s field management software, building one standardised, digital system across all divisions. The result was a unified way of working, real time operational insight, and the foundations to scale confidently.
Here’s a quick look at the impact so far:
• 10–20 hours saved weekly for divisional leadership through remote visibility & issue resolution.
• 3x quicker payroll process with automated and ‘cleansed’ finance data.
• One standardised system for all divisions, trades and job types.
• Real-time QSHE oversight across all three operational divisions.
“It’s very important to us to ensure that any field management system that we use understands the operational realities of life on a construction site,” Julie Davidson, Jointline’s head of business assurance explains.
“With Re flow in place, we now have a really simple, quick digital system with no cap on how much we can scale up.”
Field management software unlocked more detailed results
1. Standardisation that unlocked flexibility and consistency
Jointline now runs one unified way of working across all divisions. Templates, workflows and documents look and operate the same wherever staff are deployed.
“It just gives us that flexibility as a business… and makes productivity gains for us,” Julie Davidson said.
2. Real-time visibility for leadership
Managers no longer lose hours travelling to site. Issues reported through Re flow arrive instantly with photos, notes and context. Operational leaders now save 10–20 hours per week that were previously lost travelling to site.
3. Stronger QSHE oversight
Re flow centralised all QSHE data, helping build a proactive safety culture.
“We have cleaner audit trails and, from a compliance point of view, it’s been excellent,” said Julie Davidson.
Hazards, incidents and positives are now visible immediately to senior leaders, breaking down silos between divisions and enabling faster guidance and action.
4. A faster, cleaner Finance function
Standardised, automated data has transformed finance workflows. “On average, Re flow is saving me around a day per week… it’s sanitised the data for me,” explained Charlotte Coates, revenue specialist.
This has resulted in a 3x quicker payroll process, reduced chasing and smoother governance.
5. A foundation built to scale
The biggest impact? Re flow has removed the ceiling created by manual processes. Now, as Jointline grows, processes remain robust, audit trails remain accurate and QSHE remains controlled.
Outcome: Futureproofed foundations
Re-flow has become a core part of Jointline’s growth, strengthening both QSHE and operational performance. With a purpose built platform, the team now runs on uniform processes, instant visibility and reliable data – and the system will continue to scale with them as their operations evolve.
“There are other systems out there, but ones I’ve used before aren’t as flexible as Re-flow. Re-flow gives you so many options to manage the business in its entirety, all through that single app, and it’s advancing all the time,” said Anthony Roberts, head of civils and maintenance division.
Re flow has been evolving operations across the country for years. Find out more.
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